"The Key Element conducted a Mystery Shopper Program for us enabling us to evaluate and measure customer satisfaction and over-all employee performance. The Key Element developed a Customer "Profile" Questionnaire for our sales staff to use when pre-qualifying customers. We have been very pleased with the results and will continue to partner with The Key Element for our H.R."
Zachary B. Jones, President, Olathe, KS
Jerry McClain, Clay Center, KS
Wardcraft Homes